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FOR CUSTOMERS

Siberia Hills ships internationally. All orders are processed within 1 working day. However, during sale seasons orders might suffer a slight delay due to an excessive amount of orders being filled out. Siberia Hills will not be held responsible for a delay in shipment caused by weather conditions, international custom issues or any other circumstances beyond the control of Siberia Hills. All shipments are accompanied with a packing list. Worth of goods will be publicly available on the package's insert for tax reasons on all orders. Once orders are sent a change of delivery address will no longer be possible, please make sure to fill out a correct address when checking out.

Siberia Spirit ships internationally. All orders are processed within 1 working day, unless otherwise stated. Please allow 5-7 business days for production before your product is shipped out. Sometimes, during sale seasons orders might suffer a slight delay due to an excessive amount of orders being filled out. Siberia Spirit will not be held responsible for a delay in shipment caused by weather conditions, international custom issues or any other circumstances beyond the control of Siberia Spirit. All shipments are accompanied with a packing list. Worth of goods will be publicly available on the package's insert for tax reasons on all orders. Once orders are sent a change of delivery address will no longer be possible, please make sure to fill out a correct address when checking out.

FOR SALES + RETAILERS

For any questions or information on sales, wholesale availability, and becoming a Siberia Hills official retailer please contact john@siberiahills.eu.

FOR PR REQUESTS

For any questions or information on Siberia Hills products, studio pulls and celebrity requests please contact luis@siberiahills.eu  

For any problems with an existing order, the website, or general inquires please contact us at: info@siberiahills.eu